Can we cancel our subscription at any time?
We at PurelyHR don't believe in long-term contracts, penalties or hidden fees.
This allows you the freedom to cancel or upgrade your accounts at ...
Can we change the payment method at any time?
YES, you can communicate with our team at firstname.lastname@example.org or make the changes within your account. You can update the credit card by following these instructions.
Do we have any...
Updating the Credit Card Information
How can I update my Credit Card Information?
If the Credit Card needs updating, only the Main Administrator of the account will be able to make those changes.
How much does it cost?
PurelyHR offers flexible pricing, with various payment methods.
What is included with the price:
Support for all products through email as well as phone
How to Upgrade or Downgrade your package plan?
PurelyHR offers you the convenience of upgrading and downgrading your user package plan whenever it is convenient for you. You have the option to do this directly...
Access to Online Invoices
Can we retrieve our invoices from our account?
Yes, you can access your Invoices at any time from your Dashboard.
Here's how to retrieve your invoices:
15-Day Free Trial
How does the 15-day Free Trial work?
With only a few minutes of your time, you can sign up for a free 15-day trial account, no obligations required. Once you've created the trial account, you will have access to try any ...
What happens if I receive a Payment Declined email?
Your payment details require updating.
Here's how to update your credit card information if needed:...