How to Change a Username in the Staff Module
✅ Can I Change My Username?
Yes, you can change your username at any time from the Staff Module, as long as you are logged in.
Important Notes
- Usernames must be unique within the account.
If you see a “Username Taken” error, that username is already in use. - If the username belongs to an inactive employee, log into that inactive account and change the username there first. This will free it up for reuse.
How to Change a Username
- Go to Staff Module.
- Select the Account tab.
- Click the Edit icon (green pencil).
- Enter the new username.
- Click Save (green check mark).
For Managers and Administrators
- Follow the same steps, but first select the employee from the Staff Directory.
- Administrators can also make bulk changes by uploading a CSV file with a NewUsername column.