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How to Change a Username in the Staff Module

Can I Change My Username?

Yes, you can change your username at any time from the Staff Module, as long as you are logged in.


 

Important Notes

  • Usernames must be unique within the account.
    If you see a “Username Taken” error, that username is already in use.
  • If the username belongs to an inactive employee, log into that inactive account and change the username there first. This will free it up for reuse.


How to Change a Username

  1. Go to Staff Module.
  2. Select the Account tab.
  3. Click the Edit icon (green pencil).
  4. Enter the new username.
  5. Click Save (green check mark).

For Managers and Administrators

  • Follow the same steps, but first select the employee from the Staff Directory.
  • Administrators can also make bulk changes by uploading a CSV file with a NewUsername column.