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How to Change a Username in the Staff Module

Can I Change My Username?

Yes, you can change your username at any time from the Staff Module, as long as you’re logged in.

Important Notes:

  • Usernames must be unique within the account. If you see a “Username Taken” error, it means that username is already in use.
  • If the username belongs to an inactive employee, log into that inactive account and change the username there first. This will free it up for reuse.
How to Change a Username:
  1. Go to the Staff Module
  2. Select the Account tab
  3. Click the Edit icon (green pencil)
  4. Enter the new username
  5. Click Save (green check mark)
For Managers and Administrators:
  • Follow the same steps, but first select the employee from the Staff Directory.
  • Administrators can also make bulk changes by uploading a CSV file with a NewUsername column.