Once the user has been added to the system, you will need to do some calculation to figure out if you must manually adjust the user's balance based on the possible missed accruals. You will also need to confirm that the accrual dates are accurate on the user's files for all future accruals only.
How to confirm the accrual dates are correct:
Edit User Settings
Select the Balance Accrual tab
Make sure the next accrual dates are correct
If the dates are incorrect, select Edit and change the Accrual Start Date to the proper next accrual date
How to confirm/edit the user's balance:
Select the Balance tab
Enter the amount required in hours or days
To calculate the missing accruals:
Multiply the amount that will be accrued by the number of missing accruals. Add this amount to the balance and, as always, we recommend adding a note in the "message to user field" as to why you made the manual adjustment. (Adding Missing Accruals)
If none of these steps helped, reach out by sending us an email at email@example.com. We will be happy to assist you further.