Skip to content
Contact us
  • There are no suggestions because the search field is empty.

Activate & Inactivate Users

Sometimes changes happen and you have to Inactivate a user or even Activate them for the time being to run some report(s). 

active and inactive

Managing user access in PurelyHR is simple! Whether you need to deactivate an employee or reactivate them, follow these quick steps:

Steps to Change User Status

  1. Navigate to the Staff Module.
  2. Go to Staff Directory.
    (If the user is inactive, change the filter to show inactive users.)
  3. Select the user you want to update.
  4. Click Edit.
  5. Go to the Account Tab.
  6. Click Edit.
  7. Locate the Active dropdown:
    1. Select Active to enable the user.
    2. Select Inactive to disable the user.
  8. Click Save.

Pro Tip: Save on Your Monthly Payment

If you’re inactivating a user and your active user count drops below your current package threshold, you can downgrade your package to reduce your next monthly payment.

To Change Your Package:
  • Go to Staff → Module Access → Change Package
⚠️ Please keep in mind that we do not refund downgrades on yearly subscriptions.

Click this article: View our Terms of Use

  • Deleting a User: 
    If you want to permanently delete a user:
    • First, inactivate the user.
    • Then select Delete User.
    (This action is only available to the Main Administrator.)
    Warning: Once deleted,     all data related to that user will be permanently removed.
  • Running Reports for Inactive Users:
    To run reports on modules other than Staff for inactive users, you must temporarily change their status back to Active.
  • Termination Process: 
    If you want to follow the proper termination process using the Premium Staff Module, check out this article: How to terminate a user