How to Retrieve Your Login Information

1. Request A Password Reset

   • Click the Password Reset link.
   • Enter your email address and select Retrieve.
     (Note: The email you enter must match the one on your profile.).
     

2. Check Your Email

   • 
     Open the password reset email sent to your inbox.
   • Open the email and click the Reset Password link.

3. Create A New Password

   • Your new password must meet these requirements:
     • More than 8 characters long
     • Less than 64 characters long
     • No more than three repeating characters
     • At least one number
     • At least one lowercase letter
     • At least one uppercase letter
   • After entering the new password, click Submit.

4. Sign In

   • Enter your CompanyID, username, and the new password you just created. 
     (Your CompanyID and username can be found in the Password Reset email)
   • Click Sign in.

 Need help?

If you’re unable to complete the reset:

• Contact your account administrator, or
• Email support@purelyhr.com to request a new Welcome Email with a password reset link