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Troubleshooting missing accruals

Sometimes you may need to add a new employee to PurelyHR after their initial hire date. This is especially important for companies using accruals.

Important: Accruals cannot be backdated. Accruals will only occur moving forward from the assigned date.

Step 1: Add the New Hire

Step 2: Confirm Accrual Dates

  1. Go to Time-Off Module → Manage Users → Edit User Settings.

  2. Select the Balance Accrual tab.

  3. Verify the next accrual date.

  4. If incorrect, click Edit, set the proper Accrual Start Date, and save changes.

Step 3: Confirm or Adjust User Balance

  1. Go to the Balance tab.

  2. Click Edit.

  3. Enter the correct number of hours or days.

  4. Click Save.

Step 4: Calculate Missing Accruals

  1. Multiply the amount that would be accrued by the number of missed accruals.

  2. Add this total to the user’s balance.

  3. Optionally, add a note in the Message to User field explaining the manual adjustment.

Step 5: Need Help?
If you encounter issues, email support@purelyhr.com for assistance.