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Can I change a user's role at any time?

Yes! As an Administrator, you can update a user’s role between Manager and Employee at any time.

⚠️ Important notes:

  • You cannot change a Manager or Employee into an Administrator.

  • To add an Administrator, you must create a new account with a unique username:
    Staff → Create User → Role → Administrator.

  • Administrator accounts do not incur additional charges.

  • Administrators still require a Manager or Employee profile if they need to track or request time for themselves.

How to change a user’s role

  1. Go to the Staff Module.
  2. Open the Staff Directory.
  3. Select the user you want to modify.
  4. Go to the Account tab.
  5. Click Edit (green pencil).
  6. Use the drop-down next to Role to select Manager or Employee.
  7. Click Save (green check mark).