Welcome to the Help Center!

Can I change my payment method at any time?   YES, you can communicate with our team at support@purelyhr.com or make the changes within your account by following these instructions. Please note: If you have pending payments when updating your credit card information, these will...

  Here’s how to update your Credit Card information:   Once logged into the account as an Administrator  Go to the Dashboard (You can access your Account Dashboard by clicking the 4-square icon located on the right side of the top blue menu bar) Account Credit Car...

PurelyHR offers flexible pricing, with various payment methods.  What is included in the price: Support for all products through email as well as phone Maintenance Reference material to share with your team Complimentary onboarding - upon upgrade. We offer onboarding session...

Explore all that PurelyHR has to offer with our free 21-day trial. This is a no-obligation trial and it does not require a credit card. Simply provide some basic information, select the modules you wish to try, and discover how PurelyHR can simplify your HR tasks. Sign up for a trial by visiting...

How to Upgrade or Downgrade your package plan?   PurelyHR offers you the convenience of upgrading and downgrading your user package plan whenever it is convenient for you.  You have the option to do this directly from your account. Here’s how you can make the necessary cha...

Here's how to update your credit card information if needed: For security purposes, we don't take any credit card information by phone or email.   Once logged into the account as the Main Administrator  Go to the Dashboard  Account Credit Card Det...

Can PurelyHR be purchased to be hosted on our own server? No, PurelyHR programs can only be used as a hosted solution.   We are subscription based and not for purchase. For more information visit our Website: https://www.purelyhr.com/legal/

If you need to send us your payment via Mail, of if you need to mail us any other information please make sure to send it to: Ironflow Technologies Inc. 95 Boulevard Jacques-Cartier S, Suite 400 Sherbrooke, QC J1J 2Z3, Canada   You can also always contact us: By Phone: 506-854-65...

  Here’s how to update your Billing Contact information:   Once logged into the account as an Administrator  Go to the Dashboard (You can access your Account Dashboard by clicking the 4-square icon located on the right side of the top blue menu bar) Account Billin...