Welcome to the Help Center!

How do I change my password? To change your password, go to the Staff module: From My Profile, choose the Account tab Select the Change Password button Confirm your old password Choose a new password Confirm your new password Password requirements:...

How can I see what Paid Holidays and Special Event Dates my company has set? The dates that are set up as Paid Holidays and Special Events are easily viewed in the Time-Off and Staff modules Here's how to view Paid Holidays: Staff Module Paid Holidays on the left nav...

We would like to upload documents for everyone in the account as well as user-specific documents, can this be done? Both Shared (Account Documents) and Private (User Documents) can easily be uploaded by the Admin within the Staff module. Managers are only able to upload User Documents. Also,...

To view documents that have been shared with you From Staff™, go to My Profile Choose the Documents tab Account Documents have been shared with your whole company. User Documents are specific to you. To sign a document (if signature is required) Click the Read Do...

I want to be able to record my Employees as coming in late without requiring them to punch in and out.  Is there a way to note this?  Admins or Managers are able to note lateness within their Staff profile and make this note visible to Admins only, Admins & Managers, or Admins, Man...

Can I change my username at any time? Yes, once you're logged in, you can change your username from the Staff Module.  If you receive a Username Taken error, this is because a username can only exist once in the account so choose another username.   If the username belongs...